Patient reports rudeness for asking a simple question

 A patient at the El Cajon clinic reported rudeness for asking a simple question about insurance and had to ask this FHCSD staff member to "calm down".   While the employee eventually started doing her job, they decided they had enough and walked out. 

FILE: FHCSD - 15 - Google - El Cajon - rude customer service - 2021-12-15_15-30-16